✦ Policies ✦
Return & Exchange Policy
Please read carefully before placing your order.
⚠️Important: Please check the size chart before adding to cart and purchasing to avoid size exchange issues.
✅
What's Accepted
- ✓Exchange only — no cash refund
- ✓Exchange request raised within 48 hours of delivery
- ✓Video proof of opening parcel — uncut and unedited video is mandatory
- ✓Item must be unused, unwashed, and unaltered
- ✓No makeup stains, no perfume smell or detergent smell
- ✓Original tags and packaging must be intact
- ✓Item must be returned in original condition
❌
What's NOT Eligible
- ✗Sale / Final Clearance items
- ✗Items with missing tags or packaging
- ✗Worn, washed, or damaged by customer
- ✗Colour variation due to screen display
- ✗Change of mind
- ✗Didn't like after receiving
- ✗Colour looks different than screen
✅
Valid Reasons for Exchange
- ✦Wrong item received
- ✦Manufacturing defect
- ✦Wrong size delivered
🔄
Exchange & Return Process
- 1Notify us within 48 hours of delivery via WhatsApp at +91 89710 95128 or email care@sirifab.in
- 2Parcel opening video is mandatory — must be uncut and clear.
- 3Prior damage from our side is acceptable (company pays the return shipping charge).
- 4Siri Fab team reviews and approves or rejects the request.
- 5If approved, customer ships item back. Return shipping of ₹99 is paid by the customer (except for damage/defect cases).
- 6Exchange dispatched after quality check.
- 7If exchange size/colour is not available, any other product can be purchased or store credit issued. Strictly no cash refunds.
📦 Shipping Charges
You are responsible for paying your own return shipping costs (₹99). Shipping costs are non-refundable.
For COD orders, return shipping charges will be deducted from the original payment.
If the issue is a defect or damage caused by us, we will bear the return shipping cost.
Need to raise an exchange request?
Contact us within 48 hours of delivery with your unboxing video.